+91 8207225669

Help Center

Accommodation Question

From plush bedding to state-of-the-art facilities, our accommodations cater to every need, ensuring a restful and memorable stay.

What types of rooms do you offer?

We offer cozy river-view rooms, spacious garden-facing suites, and family accommodations, each thoughtfully designed with warm décor, plush bedding, and modern amenities.

Are the rooms non-smoking?

Yes, all our rooms are non-smoking to ensure a fresh and healthy environment for every guest. Designated smoking areas are available within the property.

Are pets allowed in the hotel?

We love furry friends, but for the comfort of all guests, pets are not allowed inside the hotel rooms.

Do rooms have air conditioning/heating?

Yes, each room is equipped with air conditioning and heating to keep you comfortable in every season.

Is there Wi-Fi in the rooms?

Absolutely! Complimentary high-speed Wi-Fi is available in all rooms and throughout the hotel.

How do I make a reservation?

You can easily make a reservation at Rivervalley Hotel by booking online through our website or by calling our front desk directly. Our team is available 24/7 to assist you with booking inquiries and to ensure a smooth process.

Can I modify or cancel my reservation?

Yes. Reservations can be modified or canceled as per our booking policy. Please contact us at least 48 hours before your scheduled arrival for changes or cancellations.

What is your cancellation policy?

We offer flexible cancellation options. Cancellations made up to 48 hours before arrival are free of charge. For late cancellations or no-shows, one night’s stay may be charged.

How do I know if my reservation is confirmed?

Once your booking is complete, you’ll receive a confirmation email with all your reservation details. If you do not receive this, please contact us immediately.

Do you offer any special packages or discounts?

Yes, we frequently offer seasonal packages and exclusive discounts for extended stays. Check our website or contact our reservations team to learn about current offers.

Booking Question

Booking your stay with us is simple and convenient.

Our platform allows you to easily select your preferred

Payment Question

We offer a seamless and secure payment process for your convenience. Our platform accepts a variety of payment methods.

What payment methods do you accept?

At River valley Hotel, we accept a wide range of payment methods including major credit and debit cards, digital wallets, and direct bank transfers. Please check with our front desk for more details.

Do you require a deposit?

Yes, to secure your booking, a small deposit is required. This ensures your reservation is guaranteed and helps us prepare for your stay..

When will I be charged for my stay?

Typically, charges are processed at check-in or check-out depending on your booking terms. For special packages, prepayment may be required, which will be clearly communicated at the time of booking.

Do you accept payment in foreign currency?

We accept payments in local currency. However, international guests can pay with cards issued by foreign banks, which will automatically handle currency conversion..

Can I pay for my stay in advance?

Absolutely. Many guests choose to prepay for convenience. You can settle your bill ahead of arrival by contacting our reservations team.